Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Very very helpful staff
Very very helpful staff when I called!
Insurer: Trupanion
By: David
They are the best.
They are the best. Fast, efficient and fair!!
Insurer: Trupanion
By: Celeste
So happy to work with Pets Best
Great turnaround on my claims. So happy to work with Pets Best. I can get the right vet care for my boxer boy to get him back on his paws and Pets Best has my back
Insurer: Pets Best
By: Michael
Customer Service
Every person who I have spoken with is helpful and very kind and easy to deal with ... every customer service company should have people like Trupanion
Insurer: Trupanion
By: Alison
Customer service is excellent
Customer service is excellent and always very helpful
Insurer: Trupanion
By: Ronni
Customer service was excellent
Customer service was excellent and the process was easy to follow
Insurer: Trupanion
By: Anne
Highly recommend
Friendly, spoke clearly, VERY quick at reimbursement.
Insurer: Trupanion
By: Angela
Submitting claims is efficient and easy
Trupanion's process of submitting claims is efficient and easy. My inquiries are dealt with quickly and professionally.
Insurer: Trupanion
By: Krystyna