Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Fast Return
I took my Jade to a new Vet for dental work and they did an amazing job and after sending in the bill to Nationwide, I received a check in less than a month. I am so happy with the work done on her and the quick turn around with finances. Jade is doing amazing and she loves her new smile!
Insurer: Nationwide
By: Traci
Efficient
I’ve had nothing but a positive experience with Embrace. From calling for information to the efficiency of the claim process, it has been a positive experience. I’m glad I chose Embrace.
Insurer: Embrace
By: Linda
Winnifred Trials and Tribulations
Winnifred my bassett hound has had a few things wrong with her and has undergone many operations. While we dearly love our dog it does get rather overwhelming when all the bills come rolling in. I have used Nationwide for all my pets and they do a good job of helping out.
Insurer: Nationwide
By: jane
Excellent Insurance
Knowing that I have ASPCA pet insurance keeps me at ease with my dogs. If anything goes wrong, claim submitting and reimbursement is easy and prompt. I've had this insurance for several years and would recommend to anyone with a Dog or Cat to keep your furry love ones healthly and happy.
Insurer: ASPCA
By: Brandy
Excellent Insurance
Knowing that I have ASPCA pet insurance keeps me at ease with my dogs. If anything goes wrong, claim submitting and reimbursement is easy and prompt. I've had this insurance for several years and would recommend to anyone with a Dog or Cat to keep your furry love ones healthly and happy.
Insurer: ASPCA
By: Brandy
Prompt and Accommodating!
My experience with Nationwide Pet Insurance has been great! We have had coverage for the entire 5 years we've had our Boxer, and in the past couple of years when she's needed extra care for ACL surgery, and now cancer surgery and chemotherapy, the coverage has been invaluable. It's allowed us to pursue treatment for our girl, and manage the financial burden. Submitting claims is very easy especially through the VitusVet mobile app, and communication about my claims is always prompt. I highly recommend EVERY one get pet insurance. Thank you!
Insurer: Nationwide
By: Becky
We like the professionalism
We like the professionalism and communication.
Insurer: Trupanion
By: Tom
Glad it was processed quickly
It was our Loki's first dental cleaning. It was scary having him go under anesthesia but he did great. We're glad that Pets Best processed the claim so quickly while we focused on Loki.
Insurer: Pets Best
By: Alma