Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Keeps you updated
If you are behind with claims, you always keep me updated.
Insurer: Pets Best
By: Kristan
Finished quickly
Last week I made a claim and even though I was told it would take longer they finished it quick and explained my benefit
Insurer: Pets Best
By: Marybeth
Best Insurance Very Caring Team
Trupanion is great!! Best insurance, while I had my dog at the vet struggling for his life I knew I was in good hands, and also told several people about Trupanion and passed out their flyer while I was there. I would highly recommend them to anyone.
Insurer: Trupanion
By: Maryann
Superb experience
Trupanion is always prompt with claim processing and customer service is the best.
Insurer: Trupanion
By: Kathy
The best decision I ever made
I love Trupanion. I wish they had human insurance. It is the best choice I have ever made. Thank you for the ease and assurance.
Insurer: Trupanion
By: Tina
Trupanion is fantastic
TRUPANION has been fantastic I'm so glad I chose them for my pets needs. Keep up the great coverage and the excellent customer service.
Insurer: Trupanion
By: Joseph
staff helpful and informative
staff very helpful and informative
Insurer: Trupanion
By: Deborah
Excellent service - highly recommend
Claims with Trupanion were very simple and straightforward. Communication was excellent and processing was fast. I will use Trupanion again in the future.
Insurer: Trupanion
By: W
Made making a claim easier.
Because Bethany was so helpful and made making a claim easier.
Insurer: Trupanion
By: Judith
Molly Vokey
I would recommend you guys to anyone. You guys are truly amazing. You have been there for our fur baby Moly every step of the way and for that we truly Thank you.
Insurer: Trupanion Canada
By: Nathaniel