Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Best Insurer a pet owner could have!
We had Nationwide Pet Insurance (VPI) for years. Never "ever" let us down!... We have no kids...our Dogs (our pups) are our kids!.... we've had such funny happy.... and been simple miserable when dragged through the mud of the sad times.... but always" when faced with pearl Nationwide was always the light at the end of the tunnel.... you guys made it easier when the going was tough when one of our kids was ill....or gravely ill? And in th good times it was "always" a good feeling that you wee there when disaster strikes! I pass the word "constantly" for people I know and don't know to get Pet Insurance and I "always" tell them Nationwide Pet Insurance is the Best! I know this survey is mundane and trivial to some... and maybe a formality for your company... But speaking from the heart...when your world has been turned up side down and you are questioning all the "whys" and maybe even "God"?....it's nice to know that you have "something" or "someone" that is there for you....it helps ease the pain.. "thanks"! As for Hollie...we got lucky with her recent procedure.... not so lucky in the past... seems like 5 years old (for us anyway) is the death number?.. when Cancer seems to appear "out of nowhere?"... and we've lost numerous Pups to that horrible disease........ I've always question "why" more research about Cancer is not performed?...did you know that Elephants "DO NOT" get cancer?...why are the experts not interested in "why"? Not to be political but maybe if Obama had "snuck" that 150 billion to the Cancer Research Association instead of the Number one sponsor of Terrorism in the world we might have an answer for Cancer. for humans and animals?...but you got to know the Drug Industry will never let that happen......... We will someday have cure for Cancer... I hope..... but that doesn't seem to be a big deal right now? ....but impeachment is? .. shame! ...now we and our Pets "all" suffer for the inconsiderate few...in DC.
Insurer: Nationwide
By: Bernard
Nationwide Pet Insurance has been a God sent for Cooper and me
This company has processed Coopers claims quickly and I so appreciate it. When I have needed to talk to someone from Nationwide Pet customer service has always been compassionate and helpful.
Insurer: Nationwide
By: Pamela
Don’t waste time; get your Nationwide pet insurance. Best decision I made for myself and dog!
Nationwide is pet insurance I will keep always. Claims are easy to file and get reimbursement. Representatives are easy to speak with on the phone as well.
Insurer: Nationwide
By: Gina
Great service with easy to file claims!
Service with Nationwide has been great for our dog Franklin. I love how easy it is to submit a claim for visits with the vet. My wife and I are expecting a baby soon, so having great insurance for our puppy makes it much easier to save money for our newest addition to the family! Thank you for the help Nationwide!!!
Insurer: Nationwide
By: Daniel
Absolutely fabulous, great coverage and always so helpful. Thank you!
This is a great company, the coverage is fantastic. And they are always so helpful when I have a question or any issues. I am thankful to have them backing my pet! Thank you so much
Insurer: Nationwide
By: Nikki
Severe colitis
Excellent, caring customer service & help with claim.
Insurer: Nationwide
By: William
I could not be happier that Nationwide is my pet insurer
With Nationwide, I never have to worry about my pet's medical bills. The claim process is effortless and the service I receive is exceptional. I highly recommend them to anyone who wants peace of mind when it comes to their pet's health. I have been with Nationwide for approximately 5 years and have never had any regrets. One of the best decisions I've ever made.
Insurer: Nationwide
By: Helen
Incredible
Incredible service. Thank you. This type of service is unheard of in this day and age. It was fast, and the first question asked when they called was about how my dog was doing!!!
Insurer: Trupanion
By: Paul