Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Great customer service
Great customer service, easy to understand plans to suit everyone's budget, a must I feel to help defray costs of owning a pet. First time pet insurance purchase, owned pets all my life, should of had AKC for each one of them. Very satisfied with my AKC plan choice.
Insurer: AKC
By: Andrew
Amazing
Amazing. Claim was handled lighting quick. Thank you Trupanion!
Insurer: Trupanion
By: Jesus
Love Trupanion
So easy and quick! I love it!
Insurer: Trupanion
By: Pat
Peace of mind
Trupanion has been there every step of the way. Our dog is being treated for Lymphoma and doing well. This would not be possible without Trupanion. Peace of mind is everything.
Insurer: Trupanion
By: Liz
What a relief!!
Outstanding service, as usual. Trupanion makes the otherwise potentially financially and emotionally stressful experience of dealing with a sick pet more manageable. Thank you!!!
Insurer: Trupanion
By: Lauren
Having to wait for reimbursement
because of having to wait for reimbursement, only getting a portion of the bill you paid, and not knowing if another company better benefits.
Insurer: Trupanion
By: Judy
Good customer service!
Good customer service!
Insurer: Trupanion
By: Lena
I've been very happy with this pet insurance
I've been very happy with this pet insurance, it covered my dog's ACL surgery and every time I've called, the customer service rep has been so nice and helpful.
Insurer: Trupanion
By: Cindy
Trupanion always resolves any problem I have quickly.
Trupanion always resolves any problem I have quickly.
Insurer: Trupanion
By: Renee
Always A Great Experience
I've always had a good experience with Trupanion. Customer service is very helpful and a warm body always picks up on the other end to talk with you. My puppy is getting older and isn't In the best shape. Physical therapy is now part of her weekly routine.
Insurer: Trupanion
By: Alyssa