Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Best decision I made was getting pet insurance for my Baby.
Excellent! Really happy with this Insurance and all that goes with the claims, etc.....
Insurer: Nationwide
By: Janine
Thanks for helping me take care of my girl!!
Ohana has a recent bad allergy flare that caused both her ears issues. Nationwide along with my vet, was there to help me take the best care possible of my girl!
Insurer: Nationwide
By: Isabelle
Nationwide is amazing, efficient, thorough explanations and timely payment.
I have been so pleased dealing with Nationwide as my puppy was diagnosed with cataracts and they have been there every step of the way. My claims, several rather large, were paid immediately and they really care about stanley's health.
Insurer: Nationwide
By: Evelyn
Happy customers
We are very happy with Nationwide Pet Insurance as it covers 90% of our pet vet visits, medications and it has been very helpful. The claim process is easy to follow and done in timely maner. Would totallly recommend!
Insurer: Nationwide
By: Sarka
Couldn't be more pleased.
Just wondering how you got so many personable, caring and professional folks in one company.
Insurer: ASPCA
By: Jean
Caring and Professional Service 24/7
I will be telling EVERYONE I know. Trupanion was AMAZING! Customer service was amazing answering my questions regarding my policy, getting back to the emergency vet right away with an approval, even calling back.
Insurer: Trupanion
By: Meagan
Easy
Very easy to mail in a claim. Notices are done by email and if I do not understand something I call them to get the information that I need.
Insurer: Pets Best
By: Irene
Very happy
Continuing treatment for this condition. Pets Best has always taken care of any claims submitted and reimbursement sent in a very timely manner. Very happy with the service provided, so much so I've just added a second pet to my account.
Insurer: Pets Best
By: Carol