Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Excellent service
Excellent fast easy service
Insurer: Nationwide
By: Bruce
Nationwide really does care and has developed a corresponding delivery system; you can count on the,.
Nationwide has developed a service delivery system that recognizes the bond customers have with their pets. Their support is personalized, responsive and empathetic. I give them great credit for developing a cohesive brand. Breat job!
Insurer: Nationwide
By: Ken
Hassle Free
Truly hassle free. Submit with your smartphone. Reimbursement deposited electronically. Only warning is read reimbursement limits per condition.
Insurer: Nationwide
By: Soonmi
Trupanion is the best
Competent, kind, courteous, responsive, efficient, timely and covers just as advertised. Trupanion is a wonderful company
Insurer: Trupanion
By: Brenda
Thank you nation wide
I have had to rely on this insurance quite a bit. They have always paid claims promptly and without any hassle.
Insurer: Nationwide
By: Annette
You are the best! Great service and very kind people to deal with on the phone.
Your service is outstanding when I call and speak to your representatives. They are very easy to talk to and explain anything that I have questions about. Very fast service whenever I file a claim, and very fast payment. You are the best, and I thank you for your service.
Insurer: Nationwide
By: Gerald
Love Pets Best
Great service including communication, ease of claim submission and claim processing time. Love Pet's Best! Thank you!
Insurer: Pets Best
By: Gail
I've always been very pleased
I've always been very pleased with Pet Best, one time payment was delayed. I'm sure not Pet's Best. We have had 2 mailman sure post office lost it. Been with company few years always happy Debi
Insurer: Pets Best
By: Debra