Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
Other Categories
Easy claims submission and great turn a round in claims
Have had very little problems in the claims area. Angel, our dog, has had 5 surgeries on his knees and the claims were processed with no delay or questions. The remaining claims have been process fairly and quickly. We are glad to have the coverage. If there is any complaint I would like lower premiums and/or deductible, otherwise your policy is great.
Insurer: Nationwide
By: Thomas
This insurance has really been a blessing for us.
This has really been a blessing for my wife and I because we were sold a sick dog and Bella has been back and forth to the vet. Without AKC insurance we might have had to give Bella up something neither of us want to do
Insurer: AKC
By: Anthony
Lots of choices for levels of coverage.
Lots of choices for levels of coverage and excellent claims processing -- fast and very responsive to any questions!
Insurer: AKC
By: Marco's
This product is great!
This product is great, the staff on the phone very helpful and professional. Payments on our Vet visits has been made within in A week of filing. Highly recommend
Insurer: AKC
By: Paul
They really came through for me.
They really came through for me when my ESA got seriously ill. He eventually passed, but they made it a much less painful experience and were so helpful with his vet bills.
Insurer: AKC
By: Allison
Everything is handled professionally and I always get my questions answered.
Everything is handled professionally and I always get my questions answered. I like knowing my pet is covered for the unexpected.
Insurer: Trupanion
By: Rhonda
Peace of Mind
Grateful for the efficiency shown in helping me take care of my devoted friend Muldoon. Thank you!
Insurer: Trupanion
By: Karen
Because the customer service and payments are exceptional
Because the customer service and payments are exceptional !
Insurer: Trupanion
By: Thomas