Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


July 30, 2019

AKC Pet insurance is fantastic

AKC Pet insurance is fantastic. Their customer service is always friendly and helpful, even during sad times. They offer insurance for rescues and they reimburse quickly. I will never use any other pet insurance.

Insurer: AKC

By: Michael

Useful
July 30, 2019

pleasantly surprised at the improvements

Pleasantly surprised at the improvements in claims processing and timeliness of payments from previous claims processing .

Insurer: Trupanion

By: Jennifer

Useful
July 30, 2019

Great insurance

Excellent attention and service.

Insurer: Trupanion

By: Janice

Useful
July 30, 2019

Very happy with my experience

This was my first claim and it was so fast and they handled everything. Very happy glad I went with this company.

Insurer: Trupanion

By: Sharon

Useful
July 30, 2019

Trupanion rocks!

Trupanion is AWESOME with coverage for our boy, Sampson, and easy to file a claim with. We recommend them to all our puppy friend parents, and will continue to do business with them so long as we have animals in our lives i.e. always! Thank you!

Insurer: Trupanion

By: Christine

Useful
July 30, 2019

A Great Org that is easy to work with

TruPanion people are always incredibly well trained, pleasant, and highly efficient and knowledgeable.

Insurer: Trupanion

By: William

Useful
July 30, 2019

service has exceeded my expectations!

From processing my claims to my phone inquiries the service has exceeded my expectations!

Insurer: Trupanion

By: Catherine

Useful
July 30, 2019

Good customer service.

Good customer service.

Insurer: Trupanion

By: Diane

Useful
July 30, 2019

Reliable and always had my back

Reliable and always had my back

Insurer: Trupanion

By: Chadd

Useful
July 30, 2019

Very happy with communication

Very happy with communication

Insurer: Trupanion

By: Sally

Useful

Compare top pet insurance providers plans.