Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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AKC Pet insurance is fantastic
AKC Pet insurance is fantastic. Their customer service is always friendly and helpful, even during sad times. They offer insurance for rescues and they reimburse quickly. I will never use any other pet insurance.
Insurer: AKC
By: Michael
pleasantly surprised at the improvements
Pleasantly surprised at the improvements in claims processing and timeliness of payments from previous claims processing .
Insurer: Trupanion
By: Jennifer
Great insurance
Excellent attention and service.
Insurer: Trupanion
By: Janice
Very happy with my experience
This was my first claim and it was so fast and they handled everything. Very happy glad I went with this company.
Insurer: Trupanion
By: Sharon
Trupanion rocks!
Trupanion is AWESOME with coverage for our boy, Sampson, and easy to file a claim with. We recommend them to all our puppy friend parents, and will continue to do business with them so long as we have animals in our lives i.e. always! Thank you!
Insurer: Trupanion
By: Christine
A Great Org that is easy to work with
TruPanion people are always incredibly well trained, pleasant, and highly efficient and knowledgeable.
Insurer: Trupanion
By: William
service has exceeded my expectations!
From processing my claims to my phone inquiries the service has exceeded my expectations!
Insurer: Trupanion
By: Catherine
Good customer service.
Good customer service.
Insurer: Trupanion
By: Diane