Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Nationwide is the best!
Nationwide pet insurance is so great! Very easy claim submission process, quick review of claims and speedy reimbursement. The direct deposit option makes the process even easier. So glad we choose to insure our Golden Retriever with Natiinwide!
Insurer: Nationwide
By: Jamie
This product is such such a blessing.
I have held pet insurance for over 15 years. First with Veterinary Pet, and now with Nationwide pet insurance. Those companies were excellent in the way they handled their business. I will continue to recommend this product to everyone I run into who cares about their pets.
Insurer: Nationwide
By: Jill
Outstanding service
I love how easy and fast it is to file. A claim and be reimbursed timely
Insurer: Nationwide
By: Patricia
Best Decision Ever
I toggled with the idea of pet insurance when I got my dog and am so glad I found Nationwide's pet insurance. You never know when you're animal needs vet care, and bills stack up quickly, especially as a puppy! There's no better feeling than the peace of mind you get from having insurance and knowing no matter what you can take care of your little fur ball. It so easy to file a claim, and you get a check back in the mail super quick! They check in on my pet and provide other helpful services that makes me feel like they really are on my side. It's the best decision I've made in the past year to get pet insurance with Nationwide.
Insurer: Nationwide
By: Elana
Always available, easy claim reimbursement & great customer service
Nationwide pet insurance has been wonderful to work with. They make everything easy. And reimbursement is quick and also easy.
Insurer: Nationwide
By: Tamera
Reliable and prompt and easy claims
you guys are awesome! You’ve covered my dog through tough times and I’m thankful! I just lost my fur baby Murphy RIP and will always use you’re company for coverage of any future pets and the boxer I have currently.
Insurer: Nationwide
By: Meg
We're so relieved and thankful that Nationwide covered 90% of our dog's cataract surgery and processed the claim quickly!
We were taking a big gamble when we decided to have cataract surgery for our dog, Rizzo. We didn't know if Nationwide would cover the surgery, which was very expensive, but we'd had good experiences and hoped for the best. Without the surgery, Rizzo would be blind in both eyes. Now he can see great in one eye (the risk of complications with the other was too high) and has renewed energy and spunk. He loves playing fetch! Nationwide processed our claim so quickly, and we were thrilled when they covered 90% of the cost. My family - including Rizzo - is so thankful to Nationwide!
Insurer: Nationwide
By: Maureen
Nationwide is the best pet insurance there is out there!
Nationwide is fast at processing claim, easy to use and very helpful anytime I have had questions! We couldn’t be happier with this insurance! Thank you!
Insurer: Nationwide
By: Tim
Thank you Nationwide
I am so impressed with how flawless the claims process is . Claims are processed and paid in less than 30 days. Whenever I’ve had to call with questions, the customer service has been empathetic, professional and resolved all issues promptly. Hands down the best pet insurance agency around. Thank you!
Insurer: Nationwide
By: Leanne
service
Speedy and prompt claim return. Great communication with emails and newsletters also. THANK YOU.
Insurer: Nationwide
By: Julie