Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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VPI is easy to work with
I appreciate VPI following up on Chloe after her surgery. VPI processes claims quickly. I am thankful for Pet Insurance it has helped with our vet bills.
Insurer: Nationwide
By: Tami
I feel Sammy is always being care for in all areas which he deserves🥰
Your the best!!
Insurer: ASPCA
By: Deborah
Insurance for your pet gives you peace of mind.
This insurance is great. My puppy has had some issues, mainly due to him eating foreign objects. The insurance claims are easy to file and are paid in a timely manner. I am very satisfied with this company.
Insurer: Nationwide
By: Stacy
Well worth the money and easy as pie to obtain refund
This year our dog has visited the vet more than in her 3 years of life! I am so grateful for the coverage with Nationwide Pet Insurance. The extracted cracked tooth was an unexpected and untimely cost, but we were refunded in such a short period of time after submitting our claim. The process of online claim filing and receipt of funds is so easy and quick! I am a huge fan and have been singing the praises of Nationwide Pet Insurance whenever I can!
Insurer: Nationwide
By: Yvonne
Great coverage, quick a d easy claim process and prompt payment directly into my bank account.
Great experience with Nationwide! I have the confidence to be able to get the best care for my dog with less worries about if I can afford it. I know I will be covered and receive my claim payment promptly. I highly recommend this company.
Insurer: Nationwide
By: Dan
Easy & Effective!
this company was recommended by my vet and after researching a few others I'm happy w/ my selection. I have submitted multiple claims and they have been processed smoothly. It's easy to set up your account, submit claims, and receive payment. You really don't know how well your insurance provider is performing until claims arise & after about 6 months, I'm more than satisfied w/ the service provided.
Insurer: ASPCA
By: Charles
Efficient
The claims process is really easy and the details outlining the claim when payment is issued is very clear. I never have any questions and know everything is getting processed.
Insurer: Nationwide
By: Andrea
Very Easy to Work With
We have had Nationwide pet insurance for 3 of our dogs. They are very easy to work with for claims processing. They were also very sympathetic when one of our dogs passed away unexpectantly. I would definitely recommend them.
Insurer: Nationwide
By: Kathy
Great and fast service!
During a stressful time, this process couldn’t have been easier or more user friendly. They were quick to process the claim and help us out! So grateful we chose Nationwide. Thank you!
Insurer: Nationwide
By: Carli