Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


August 01, 2019

Nationwide has been very supportive during my pet troubles

Nationwide is great. Very supportive!

Insurer: Nationwide

By: Allan

Useful
August 01, 2019

very relible and caring

very careing and was alsways able to talke to someone when I needed helop

Insurer: Nationwide

By: Eileen

Useful
August 01, 2019

Excellent pet care coverage

My dog Lizzy has been covered by Nationwide since she was a puppy of 11 weeks old. All insurance submissions are easy to submit and payout has been excellent. Friends who have pets referred me to Nationwide. Great service.

Insurer: Nationwide

By: Ruth

Useful
August 01, 2019

You have never let me down

I always receive great service.

Insurer: Nationwide

By: Kathryn

Useful
August 01, 2019

I would like to sign myself up for this insurance.

Healthy Paws has been really great! I HIGHLY recommend their insurance for anyone with a pet. It really saves you from large vet bills or making difficult decisions based on those costs. One of my cats recently had to undergo a $4K+ surgery and hospital stay and the bill was 90% covered. This insurance is better than what my company offers me. If I could claim domestic partnership and sign up for this insurance for myself, I would.

Insurer: Healthy Paws

By: Caroline

Useful
August 01, 2019

Fantastic

I can’t begin to tell everyone how wonderful Nationwide Pet Insurance has been for me. I appreciate how quickly they respond to claims and easy they make the entire process

Insurer: Nationwide

By: Patti

Useful
August 01, 2019

I can’t be any happier with my Meno’s ASPCA insurance.

I am so pleased with how ASPCA insurance handles the claims, and the rare issues if and when they happen. Very professional, human, friendly and caring for our beloved pets. Good job ASPCA👍🏼 Pet lovers/owners go ASPCA 🐕🐩🦜🐈

Insurer: ASPCA

By: Latifa

Useful
August 01, 2019

Nationwide Pet Insurance is GREAT!!

I can't say enough good things about Nationwide Pet Insurance. Many of my friends have had other pet insurance companies and there is NO comparison. They can't believe how much I rave about Nationwide Pet Insurance. Also, customer service is great, especially Kevin. He never acts like my questions are unimportant. Other companies should take a page from Nationwide's customer service book!!!

Insurer: Nationwide

By: Cathy

Useful
August 01, 2019

Thank you!

My poor little guy had gotten sick and had to spend 3 nights in the hospital an had every test ran to figure this out. Nationwide was there to help us with that bill when he was cleared from the hospital. Thank you so much for the quick process of the claim!

Insurer: Nationwide

By: Courtney

Useful
August 01, 2019

Amazing

Had to have our dogs tooth removed due to an injury. Nationwide process was very simple and quick. Amazing service.

Insurer: Nationwide

By: Ken

Useful

Compare top pet insurance providers plans.