Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Always prompt
Pets Best claims service is always so prompt! The customer care team is wonderful as well. Thank you Pets Best!
Insurer: Pets Best
By: Trish
Great
Keep up the good work you guys are great
Insurer: Pets Best
By: Amy
Easy to file claims
It's so easy to file claims and the service is so helpful that I signed up another pet.
Insurer: Pets Best
By: Suzanne
I will always use Pets Best
I love Pets Best. They helped me through my last dogs chemo treatments and even expedited the time it took to process realizing what we were going through. Pets Best even sent a condolence letter when she passed. Never have I experienced such amazing customer service from any sort of insurance company. Now I feel peace of mind with our puppy. I will always use Pets Best for our animals ??
Insurer: Pets Best
By: Hannah
Great service.
Friendly , fast service ,even when I called. Everyone was really nice and willing to help.
Insurer: Trupanion
By: Bill
Couldn't be happier with Trupanion.
Always friendly, super easy to reach and fast turnaround
Insurer: Trupanion
By: Nicole
Great company for the health of my dog.
I pretty much do the claims online, but you reply quickly and efficiently. The claims procedure is simple and seamless. I am a big fan of Trupanion!
Insurer: Trupanion
By: Glen
Great experience
Excellent never a issue
Insurer: Trupanion
By: Kathy
Have always found Trupanion to be easy to work with.
Have always found Trupanion to be easy to work with. Thank you!
Insurer: Trupanion
By: Mary
The claim process is extremely fast and easy.
The claim process is extremely Process is fast and easy. We are so thankful to have had Trupanion, it made going through our dog's cancer treatment less stressful.
Insurer: Trupanion Canada
By: McPherson