Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
Other Categories
Quick and fast claim turn around time!
I have called the company with questions and everyone is so friendly and so helpful each and every time. Filing a claim is easy, and turn-around time is quick and efficient!
Insurer: Nationwide
By: Cheryl
Reliable, efficient, supportive.
We have been with ASPCA for several years and never thought to switch as they are very supportive!
Insurer: ASPCA
By: Chloe
Good service.
I'm very happy with the service provided. I believe the staff is always friendly when I call to inquire about something and they're always willing to help. I also appreciate the courtesy calls. Happy with the service, thank you.
Insurer: ASPCA
By: Leonardo
Very pleased with service from Nationwide... grateful for the help during a scary time for Charlie
Very pleased with service from Nationwide... grateful for the help during a scary time for Charlie
Insurer: Nationwide
By: Steve
Great Service
Great Customer service, ease of claims and money reimbursement
Insurer: ASPCA
By: Penny
Wonderful
Easy to file, no hassles, prompt service, peace of mind
Insurer: Nationwide
By: Andrew
So easy and helpful
Nationwide is an excellent insurance program for my pet. It makes sense financially and takes the worry of an unexpected huge vet bill away. Claims are easy and paid quickly right into my bank account. Customer service is excellent, thank you!
Insurer: Nationwide
By: Kathy
Good compassionate service
Good service .
Insurer: Nationwide
By: Lina
Nationwide is great!
We have loved Nationwide Insurance since we got our dachshund puppy Quincy. We have had one health issue where he needed to have testing as well as x-rays completed. Nationwide quickly processed the claim and had our insurance payment to us in a timely fashion. The fact that Nationwide also covers routine preventive maintenance medications is also a positive. I will definitely be recommending Nationwide to other friends and family when they add a new fur baby to their families.
Insurer: Nationwide
By: Chris