Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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I highly recommend this insurance…
I highly recommend this insurance company. They cover what they say and reimburse quickly. No hidden exclusions.
Insurer: Pets Best
By: Sherry Boettcher
Pet Insurance for my Sweet Tucker
I signed up for MetLife pet insurance the day I adopted my sweet 3/4 year old rescue Tucker. Met Life responds quickly to my claims and provides follow-up from receipt to payment. When I have questions there's someone to provide answers. I'm happy with Tucker's MetLife Insurance Plan.
Insurer: MetLife
By: Delores
The agent was capable and a good…
The agent was capable and a good listener. In addition, I felt good about the experience. ANC seemed to genuinely care about Ruby and Daisy. In the past, we’ve had two different dogs insured with Nationwide and over a 20 year period. They have been prompt, professional and personable…
Insurer: Nationwide
By: BEN LEWIS
easy to navigate
easy to navigate. great rates. great coverage.
Insurer: MetLife
By: Bonnie Irwin
Very clear coverage options and great…
Very clear coverage options and great customer service
Insurer: Nationwide
By: customer
Richard took care of all of my questions
Richard took care of all of my questions and gave me other options on coverage which we decided on.
Insurer: Nationwide
By: Doug
He kinda friendly explaining coverage…
He kinda friendly explaining coverage he walk me through the hole process
Insurer: Nationwide
By: Marti
Extraordinary service!
The MetLife team did a fantastic job assisting my family with this claim during a very stressful time for our family.
Insurer: MetLife
By: Calvin Washington
so helpful with my myriad of questions
Josh was a great help and answered my numerous questions and even made some recommendations. It was a great experience. Thanks.
Insurer: Fetch
By: Stacey Russo