Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,682 total


August 27, 2019

Relief

I always feel a sense of relief knowing I have Trupanion. We have needed them many times and they have always come through for us.

Insurer: Trupanion

By: Laura

Useful
August 27, 2019

Fast and easy when you have all the invoices and information needed.

Fast and easy when you have all the invoices and information needed. I did on line, very satisfied with this insurance since 2013. Definitely I recommend Trupanion.

Insurer: Trupanion

By: Maria

Useful
August 27, 2019

Good service

The young lady at the Vet handled it for me.

Insurer: Trupanion

By: Mike

Useful
August 27, 2019

Bella and Trupanion

I have always had very good experience with Trupanion.

Insurer: Trupanion

By: Peggy

Useful
August 27, 2019

Thank god for trupanion!!!

Trupanion has been wonderful!! Thank god for them. They'll have taken care of my Cujo as if he was theirs. THANK YOU TRUPANION!!!!!!!

Insurer: Trupanion

By: Barbara

Useful
August 27, 2019

Thanks Trupanion

Becky has allergies and she thanks you for your help and support.

Insurer: Trupanion

By: Claire

Useful
August 27, 2019

Fast Service

Quick response time from the time the claim was received. Very clear explanation of benefits. Deposit into my bank account was also very quick.

Insurer: Trupanion Canada

By: Frances

Useful
August 27, 2019

Great Service

Very efficient service!

Insurer: Trupanion Canada

By: Doris

Useful
August 27, 2019

Trupanion customer 2 dogs for 5+ yrs

Extremely easy claim filing procedure. Nothing needed other than to send invoices.

Insurer: Trupanion Canada

By: Hugh

Useful
August 27, 2019

Outstanding

Your service and understanding regarding Rue's surgery was outstanding. Many thanks. Very much appreciated.

Insurer: Pets Best

By: Jon

Useful

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