Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Relief
I always feel a sense of relief knowing I have Trupanion. We have needed them many times and they have always come through for us.
Insurer: Trupanion
By: Laura
Fast and easy when you have all the invoices and information needed.
Fast and easy when you have all the invoices and information needed. I did on line, very satisfied with this insurance since 2013. Definitely I recommend Trupanion.
Insurer: Trupanion
By: Maria
Good service
The young lady at the Vet handled it for me.
Insurer: Trupanion
By: Mike
Bella and Trupanion
I have always had very good experience with Trupanion.
Insurer: Trupanion
By: Peggy
Thank god for trupanion!!!
Trupanion has been wonderful!! Thank god for them. They'll have taken care of my Cujo as if he was theirs. THANK YOU TRUPANION!!!!!!!
Insurer: Trupanion
By: Barbara
Thanks Trupanion
Becky has allergies and she thanks you for your help and support.
Insurer: Trupanion
By: Claire
Fast Service
Quick response time from the time the claim was received. Very clear explanation of benefits. Deposit into my bank account was also very quick.
Insurer: Trupanion Canada
By: Frances
Great Service
Very efficient service!
Insurer: Trupanion Canada
By: Doris
Trupanion customer 2 dogs for 5+ yrs
Extremely easy claim filing procedure. Nothing needed other than to send invoices.
Insurer: Trupanion Canada
By: Hugh