Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Nationwide is on your side!
Sweetie & my family are grateful to be insured with Nationwide. Vet visits are always a bit intimidating for us, but knowing that she is insured makes the process a bit more calming. Of course the initial up front cost of the visit always increases our heart rates, but the quick processing time & reimbursement quickly eases our mind. The VitusVet app makes it so easy to file a claim, check your claim history at any time & best of all, direct deposit when the claim is complete. Thanks for helping us to keep Sweetie happy & healthy!
Insurer: Nationwide
By: Shani
Trupanion helped us when we needed it most
I adopted my pup while still in college. As he grew up, I started to notice a birth defect which was diagnosed as angular limb deformity. His right paw was twisted so that it was almost facing backward, and if he didn't have surgery to straighten it, his leg would eventually have had to be amputated as it was a recipe for severe arthritis in his elbow. His case was so severe that his surgeon wanted to have a mold of the deformity 3D printed in order to practice the operation beforehand. Trupanion helped me pay for the necessary CT scan, the 3D molds, and the surgery. As a college student, there is no way I could have handled this on my own. Thank you, Trupanion, for being there for my baby.
Insurer: Trupanion
By: Clara
Highly recommend ASPCA for all your pet needs!
I researched many pet insurance programs, and aspca offered the best coverage & price for all my pet needs. Price was very reasonable, claim forms were simple to fill out and service was great!
Insurer: ASPCA
By: Debra
VPI takes the worry out of veterinary costs/services, from start to finish.
VPI is the best, most reliable, pet insurance out there! I've been with you all for years and I have only had positive experiences with customer service representatives, the reimbursement process, and the timeliness of everything. I feel like they really care about me and my furry baby! The best part of having VPI is not having to worry about the costs of services when Toby is sick or when I have concerns about his health. This allows me to always choose the very best care for Toby, regardless of cost! ...which is priceless!!
Insurer: Nationwide
By: Khamia
Been very happy with this company.
I have had pet insurance with my dogs for over 20 years and this company I would recommend.
Insurer: Nationwide
By: Gail
Thank goodness for Nationwide!
Rocco has seen the vet several times as a pup.. everyone knows Rocco at the vet, they fall in love with his eyes and nosey personality. Nationwide has never failed me!!
Insurer: Nationwide
By: Vanessa
Simply amazing
Very happy with the way everything is handled. Highly recommend them. Simply the best!!!!
Insurer: Nationwide
By: Firouzeh
Client Pet Insurance at its best!
Trupanion's quality policy coverage and handling, Team assistance, promptness with attention to claims, and literally one day reimbursement of qualified electronic claim submittals, is a Triple A off the chart remarkable client pet service provider.
Insurer: Trupanion
By: Raymond