Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


September 10, 2019

Friendly and Helpful People

Everyone is so kind and helpful, I can always call if I have questions and my claims go through quickly!

Insurer: ASPCA

By: Ivy

Useful
September 10, 2019

Amazing Service!

From day 1 Healthy Paws has been amazing. They review and process claims right away! We have never had an issue with processing our claims and on top of it we get personal notes from them asking how our pups are doing when they know they have had health issues. I recommend healthy paws to everyone I meet that has pets. They really take the best care of us!

Insurer: Healthy Paws

By: Tiffany

Useful
September 10, 2019

Easy to file a claim & helpful customer service.

Easy to file a claim & helpful customer service.

Insurer: Nationwide

By: Joseph

Useful
September 10, 2019

Mr

Awesome Service

Insurer: Nationwide

By: Kerry

Useful
September 10, 2019

Nationwide is the best most comprehensive pet insurance around

I am beond pleased with Nationwide. They provide the best coverage and are extremely easy to make a claim with. I highly recommend them.

Insurer: Nationwide

By: Jean-Marie

Useful
September 10, 2019

Get Trupanion for your dog.

As always, Trupanion is the best! When you adopt a dog, there is no way to foresee what kinds of problems you'll be facing down the road. I can assure you Thor would not be here with us anymore if it wasn't for Trupanion by our side at every step of our journey.

Insurer: Trupanion

By: Gessykka

Useful
September 10, 2019

Another claim paid

Very fast process. Communication very good

Insurer: Trupanion

By: Barbara

Useful
September 10, 2019

Recommend Trupanion

It took a long time to verify all my vets, as I had moved once. Other than that, they were always pleasant to deal with and always replied immediately.

Insurer: Trupanion

By: Rebecca

Useful
September 10, 2019

Great service! Wonderful team!

Your service, speed in processing claims and your team are great! Thank you for everything!

Insurer: Trupanion Canada

By: Pam

Useful
September 09, 2019

Insurance is a lifesaver

You are all doing a great job

Insurer: Nationwide

By: Bev

Useful

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