Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Because of Nationwide I am able to afford rescuing more dogs!
Super easy claim service with Superman fast payments!
Insurer: Nationwide
By: Trey
Great pet insurance
Awesome customer service and great coverage
Insurer: Nationwide
By: Sara
Nationwide is the best!!!
You searched all types of pet insurance and found that Nationwide offered the best value. Their customer service is fantastic!!!
Insurer: Nationwide
By: Kathie
Thank you for helping me take care of my pup
My pup unexpectedly contracted kennel cough and the ease of filing my claim and speed of receiving the check to cover all but my deductible was great. I have had this insurance since my older dog (who is now almost 11) was a puppy and will keep it for both dogs.
Insurer: Nationwide
By: Stacey
Fast & Efficient
Very quick, no hassle and just the right amount of effort.
Insurer: Nationwide
By: Peggy
Zoe and Nationwide
Zoe our lovable maltipoo was due to have dental cleaning. My husband indicated that the cost to get her teeth clean was more than his cleaning :) - luckily Nationwide Pet came to the rescue. We were able to sign up with ease and waited for the activation period. Zoe smiles and has the most beautiful white teeth. Do I recommend this insurance? Of course I do - this is not only inexpensive but also good for our baby. You can see more of Zoe's smile on Instagram tagging Nationwide Pet under EmpressZoeTheMaltipoo
Insurer: Nationwide
By: Ms.
Always an efficient and easy experience
I've been with Nationwide for years. They make submitting a claim easy, process it quickly, explain the benefits and reimbursement, and reimburse me promptly. I love the new feature for electronic reimbursement. I appreciate being able to email the claims. All in all, I have been very pleased with service.
Insurer: Nationwide
By: Kristin
Nationwide cares!
Nationwide takes care of my claims quickly and then follow-up to show they care.
Insurer: Nationwide
By: Lynn
Best company ever
Always friendly and understanding agents to talk to, very helpful and calming to talk to. Would recommend to everyone for their furry family.
Insurer: Pets Plus Us
By: Roseana