Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


September 10, 2019

Quick

Quick!

Insurer: Nationwide

By: Molly

Useful
September 10, 2019

Because of Nationwide I am able to afford rescuing more dogs!

Super easy claim service with Superman fast payments!

Insurer: Nationwide

By: Trey

Useful
September 10, 2019

Great pet insurance

Awesome customer service and great coverage

Insurer: Nationwide

By: Sara

Useful
September 10, 2019

Nationwide is the best!!!

You searched all types of pet insurance and found that Nationwide offered the best value. Their customer service is fantastic!!!

Insurer: Nationwide

By: Kathie

Useful
September 10, 2019

Thank you for helping me take care of my pup

My pup unexpectedly contracted kennel cough and the ease of filing my claim and speed of receiving the check to cover all but my deductible was great. I have had this insurance since my older dog (who is now almost 11) was a puppy and will keep it for both dogs.

Insurer: Nationwide

By: Stacey

Useful
September 10, 2019

Fast & Efficient

Very quick, no hassle and just the right amount of effort.

Insurer: Nationwide

By: Peggy

Useful
September 10, 2019

Zoe and Nationwide

Zoe our lovable maltipoo was due to have dental cleaning. My husband indicated that the cost to get her teeth clean was more than his cleaning :) - luckily Nationwide Pet came to the rescue. We were able to sign up with ease and waited for the activation period. Zoe smiles and has the most beautiful white teeth. Do I recommend this insurance? Of course I do - this is not only inexpensive but also good for our baby. You can see more of Zoe's smile on Instagram tagging Nationwide Pet under EmpressZoeTheMaltipoo

Insurer: Nationwide

By: Ms.

Useful
September 10, 2019

Always an efficient and easy experience

I've been with Nationwide for years. They make submitting a claim easy, process it quickly, explain the benefits and reimbursement, and reimburse me promptly. I love the new feature for electronic reimbursement. I appreciate being able to email the claims. All in all, I have been very pleased with service.

Insurer: Nationwide

By: Kristin

Useful
September 10, 2019

Nationwide cares!

Nationwide takes care of my claims quickly and then follow-up to show they care.

Insurer: Nationwide

By: Lynn

Useful
September 10, 2019

Best company ever

Always friendly and understanding agents to talk to, very helpful and calming to talk to. Would recommend to everyone for their furry family.

Insurer: Pets Plus Us

By: Roseana

Useful

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