Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Great Service and care!
Great Service and Care!
Insurer: Nationwide
By: Justin
Fast, efficient service
Fast, efficient service
Insurer: Nationwide
By: Jody
Nationwide gives me the freedom to take my dogs to the vet and get the care they need.
Nationwide is the perfect insurance for our dogs. We don't hesitate to take them to the vet because we know Nationwide is very helpful with the costs. Well worth our premiums. Exceptionally easy with claims - all on the computer.
Insurer: Nationwide
By: Cindy
Healthy Paws, I am forever grateful to you!
My adored 5 year old pooch has had a rough three months with health issues that required very expensive diagnostic procedures, hospitalization and rehab treatments. Healthy Paws has made the stressful experience so much more bearable! I don’t have to worry about the financial burden of the huge vet bills. Also, Healthy Paws has made the claims submission and reimbursement process a breeze. And, the customer service is kind, caring and super efficient. Huge praise!!! I highly recommend them!!!
Insurer: Healthy Paws
By: Monica
The only good thing about Apollo having a spider bite on his foot was the ease of filing a claim and receiving restitution.
My dog, Apollo, got a spider bite between the pads of his foot. Luckily we were able to be seen the next day by his normal vet, but the lump had doubled in size. We treated it several times over the course of about 6 weeks, and it finally started to go away. I scanned all the invoices from my vet, uploaded them all to one claim, and submitted it. About a month later, maybe less, I received the reimbursement directly into my checking account! Having pet insurance isn't something one thinks of as super necessary, but in my experience, I'd rather have it and not use it than need it and not have it... especially when it comes to caring for my fur children.
Insurer: ASPCA
By: Timminy
Wonderful Insurance
Have had Nationwide Pet Insurance since its inception. Easy to work with just have to send in entire vet report and all test results then it is easy and payment is very timely! As my pitbull approaches her 15th year I am grateful for their service.
Insurer: Nationwide
By: William
Excellent Service
Since Arlo showed up on my doorstep, she has been a great joy, but she has had an awful case of gum disease and with the help of Nationwide Pet Insurance it has been eady to take care of the treatment needed to help our love bug feel better.
Insurer: Nationwide
By: Rebecca
Nationwide pet insurance is the best pet insurance !
I have had my little Zoe to OSU VETS several times in the past few months, if I wasn’t for nationwide pet insurance I would have had to look how to pay the vet bill.
Insurer: Nationwide
By: JOANN
Nation wide pet insurance is the best insurance.
Never a problem and very quick refund when the documents are submitted.
Insurer: Nationwide
By: John
Nationwide is Great Pet Insurance!
Easy claims process, timely processing of claims, prompt payments, and they cover what the promise to cover - with no hidden gotchas. I would highly recommend Nationwide for pet insurance.
Insurer: Nationwide
By: Lise