Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Best Decision we ever made
WE ARE SO THANKFUL WE SIGNED UP FOR INSURANCE! We signed Bella up before we got her and it was the best decison we ever made. We signed up for the wellness plan and it has covered all of her puppy shots and spay as well as her sensitive stomach. It has given us such relief knowing that when we have to take her in, that she will be covered. Thank you so much!
Insurer: Nationwide
By: Sadie
Excellent service and coverage
I have never had any issues with putting a claim in. For the few claims I have put in the service has always been great. Fast and efficient
Insurer: Nationwide
By: Janet
Nationwide is the best coverage option
Nationwide provides the best coverage and support. They truly value animals and help make proper care affordable so that you never have to deny a treatment due to cost.
Insurer: Nationwide
By: Amy
Quick Claim return
I appreciate the quick claim return. I submitted a claim and was reimbursed with in the week.
Insurer: Nationwide
By: Lisa
Best decision I've made to enroll in Nationwide pet insurance!
I had thought about pet insurance about a year ago and then never got around to enrolling. When I finally did, I was kicking myself for not doing it sooner! Vet visits can get very expensive, even if it's just a routine annual wellness visit. Throw in antibiotics, vaccinations, and regular flea/tick and heart worm meds and things really start adding up. The insurance costs for this year have already paid for itself within the first 9 months of enrolling. I don't know what I would have done to pay for the vet bills this year if I didn't have Nationwide. And the mobile app is super easy to use and very quick to submit a claim.
Insurer: Nationwide
By: Kristin
Excellent, quick claim processing
I had 3 Airedale Terriers and ine Cavalier insured with Nationwide. All my experiences were excellent. Quick and competent claim review. Reimbursement as expected or occasionally even better.
Insurer: Nationwide
By: Jutta
Worth every penny
Excellent product and customer service.
Insurer: Nationwide
By: David
Fast turn around time on claims
I have had VPI with 3 dogs so far, only insurance company that I trust.
Insurer: Nationwide
By: Michelle
Nationwide is on our side!
I highly recommend this game nsurance to all pet owners I meet. Customer service is exceptional.....I don’t get Hope you’re feeling better from my health plan
Insurer: Nationwide
By: Linda
Great service
Nationwide is a great insurance provider for our dog. They have reasonable, competitive rates and the electronic claims process makes it easy.
Insurer: Nationwide
By: Chris