Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Excellent service.
The service I receive is always excellent.
Insurer: Trupanion
By: Carole
Thank you Trupanion!
It was so wonderful and very easy! Probably the least stressful part of the entire surgery situation with our dog. Thank you so much! We are so thankful for Trupanion
Insurer: Trupanion
By: Brooke
Completely true to their word!
The entire process was so easily and so fast! I sure wish him an medical insurance operated this way. Claims were processed quickly and explained clearly. Thank you Trupanion for removing that stress.
Insurer: Trupanion
By: Jason
Great experience.
It was easy and everyone was very helpful.
Insurer: Trupanion
By: Athena
very pleased
I have had a very good relationship Truaniorr very pleased
Insurer: Trupanion
By: Thomas
TruPanion Peace of Mind
Claims taken care of fast. Easy process. Great service.
Insurer: Trupanion
By: Kim
They care
The folks at the Emergency Clinic were able to file online and I received the funds within a couple of days. I always appreciate the email that comes from Trupanion where they mention my dog directly, making me feel that the company really does care.
Insurer: Trupanion Canada
By: Debra
quick response
quick response
Insurer: Trupanion Canada
By: Donna
Excellent and quick service
The response of the system and the rapidity of the service was mind blowing. So happy to have invested in this for my pet baby.
Insurer: Pets Best
By: John
Very Satisfied with Pets Best
This is my second year with Pets Best and it will definitely not be the last. My claims are processed promptly, with detailed explanation and according to the contract. The extra services are a plus. I have used the vet chat when needed a rapid response with Pets issues. Definitely worth every penny.
Insurer: Pets Best
By: Ciara