Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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TRUPANION IS BEYOND WONDERFUL!!!!!!!
I can't say enough good things about Trupanion!!!!! I remember back in the day wondering if we should do insurance. What a no brainer that was! We have used Trupanion multiple times and everyone would say there was no way they would continue with our claims. Well they were WRONG! i can't get over how great they have been. Trupanion continues to honor their contract as stated. My Newfoundland has had 2 major surgeries in one year and they covered both.....along with multiple visits to the dermatologist. If you are wondering about insurance and who to use, I would recommend to the fullest...TRUPANION!!!!
Insurer: Trupanion Canada
By: Lisa
Great Insurance to cover a pet!
I have been with Nationwide Pet Insurance when it was VPI. I have been happy with the insurance. It easy to submit a claim and claims are processed quickly.
Insurer: Nationwide
By: Sharon
Amazing response
As always, submitting a claim through your website is easy. The same day, I received confirmation that my claim would be paid and the money was deposited in my bank account a few days later.
Insurer: Figo
By: Sharon
Great service, reasonable rates
Very quick to respond and cover most everything at a reasonable rate. Having a very curious and active pit makes for trips to the vet more often than we would like and Healthy Paws has literally saved us thousands of dollars on vet bills. Super easy to work with and really nice and pleasant staff, always quick to answer any questions.
Insurer: Healthy Paws
By: Matt
Excellent
Thank you very much for your excellent service and rapid reply to my claim. Keep up the good work and I will be recommending Trupanion going forward Best Regards Peter .
Insurer: Trupanion
By: Peter
Great service.
We have had a number of issues this year with both of our dogs. Nationwide has been responsive and easy to work with.
Insurer: Nationwide
By: Mark
Relief to have coverage!
We were blindsided by a condition I had never heard of in our puppy. It could have cost us thousands to have his shoulders repaired and to give him the comfortable life he deserved. The process was extremely smooth and the customer service was excellent! Thank you again for making this part an easy process.
Insurer: Trupanion Canada
By: Kirsten
Great service and claim processing
Great service and claim processing
Insurer: Nationwide
By: ashok
Fantastic coverage & service!
Thanks so much Nationwide team! We have a couple old rescue labs. One has some health issues, the other just cruises through life. Nationwide covers them both and there's never a problem with claim processing. Service is fantastic. No hassle and we thank you for taking care of our Chopper! Thanks
Insurer: Nationwide
By: Todd
Wonderful insurance.
I am so happy with Daisy's coverage and the ease of filing claims. When Daisy became ill on a Saturday night, I called the vet helpline and was able to speak with a nurse (who followed up with me). That was very reassuring.
Insurer: Nationwide
By: Susan