Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Easy to use
Nationwide pet insurance has given me peace of mind for taking care of my pet who is a part of the family. The claims are super easy when going through the app and the payout is done in a very timely manner!
Insurer: Nationwide
By: Tracy
HYPER ACTIVE
HIGHLY RECOMMEND NATIONWIDE INSURANCE TO ALL MY FRIENDS.
Insurer: Nationwide
By: GERALDINE
Great service!
Excellent Service throughout our experience!
Insurer: Trupanion
By: Nicola
Great insurance. Fantastic customer service
My claim was initially mis-categorized. When I called regarding the delay, the rep. was super friendly and very helpful. She said she was going to pass it on to the supervisor and by the next morning, my claim was processed and I received the check less than a week later. I have filed claims before and since and have always been notified by email regarding the status and paid in a reasonable time frame. I just put my 2nd dog on the insurance as well!! I am more than pleased with this company and the service they provide.
Insurer: Pets Best
By: Laurie
extremy responsive, helpful and easy !
extremy responsive, helpful and easy !
Insurer: Nationwide
By: Anjali
The app to complete a claim is so efficient. It's so easy and convenient for busy pet owners!
Outstanding Service!!!
Insurer: Nationwide
By: Paul
Great
This insurance has met all our expectations . The service is very good and the claims are paid promptly. The service is all good.
Insurer: Hartville
By: Christy
Healthy Paws Pet Insurance is fantastic!
Healthy Paws Pet Insurance is fantastic. We have been extremely satisfied with them and we would definitely recommend them!
Insurer: Healthy Paws
By: Jacqueline
Great experience
Excellent customer service and the reimbursement was quick and easy
Insurer: Nationwide
By: Tracie
Nationwide covers my expenses for my dog who has had many illnesses this year!
Nationwide has lived up to my Vet's recommendation on coverage and they are easy to submit a claim to.
Insurer: Nationwide
By: Cindi