Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Wonderful hassle free service
Wonderful service. No complaints
Insurer: Nationwide
By: Claire
Very appreciative of Nationwide’s timely and considerate attention to our claim.
Have had wonderful experience with Nationwide’s support of Molly’s medical needs.
Insurer: Nationwide
By: Tom
Great Pet Insurance Coverage!
My dog recently got injured and his injury has been slow to heal. Claim processing has been fast, thorough and hassle free. So happy to have all my pets insured with Nationwide!
Insurer: Nationwide
By: Laura
rhonda grallnick
Hunter is doing much better. The treatment by the vets to his leg are healing. Thank you for your support and help.
Insurer: Nationwide
By: rhonda
Nationwide has been great for both Joey and I.
Customer Service has been wonderful. Any questions have been quickly answered any additional paperwork needed was quickly addressed.
Insurer: Nationwide
By: Thomas
Assurance that my pet is covered.
Even when I misunderstood what the plan was about Nationwide took the time to make sure I understand. And what other steps I can take for my pets.
Insurer: Nationwide
By: Mistica
Thank you Nationwide for helping me take better care of my Pet!
Nationwide makes it easy to put in a claim and get reimbursed quickly with a direct deposit to my bank account. No waiting for checks to come in the mail or long processing claims. They update me throughout the process. I would highly recommend them for your pet insurance needs.
Insurer: Nationwide
By: Maria
Your service is great!
I am extremely pleased having Gracie's policy with Nationwide. The claims process is easy, fast, and efficient. You have yet to disappoint me and I have recommended you to anyone I know who has a pet. Keep up the good work. By the way Gracie is doing better, thank you for asking.
Insurer: Nationwide
By: Melvin
Easy to work with and easy to file a claim
My wife and I have had Zoie on this insurance company for years and we love them. We love how easy they are to work with and how friendly they are as well. My wife has had her other dog on another company and then switched to this company because they are friendlier and easier to work with. They also cover what they say they are going to cover unlike other companies.
Insurer: Nationwide
By: Jordan