Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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I was very hesitant about getting pet…
I was very hesitant about getting pet insurance for our frenchie now had it but always had a furkid . After doing some searching and talking with one of your representatives who was very friendly I decided to get insurance from Metlife. I have submitted 3 claims and the refund it turnaround is awesome.
Insurer: MetLife
By: Debbie Gurrola
Fantastic Coverage and service.
Fantastic Coverage and service.
Insurer: MetLife
By: Joe Graeber
The customer service rep who answered…
The customer service rep who answered my questions was fantastic. I can't believe how quickly you processed and paid my claims. I have $0 deductible 90% coverage plan and I love everything about it.
Insurer: MetLife
By: customer
I have been having problems submitting…
I have been having problems submitting my records that Fetch ins needs. I have called several times. today I got in contact with Samantha she was great in helping me on what i have to do THANK YOU so much.
Insurer: Fetch
By: customer
Eric was able to walk me through the…
Eric was able to walk me through the various options so that I could obtain the best insurance for my pet.
Insurer: Nationwide
By: customer
Thank you…
Thank you for a quick response and ensuring my "kids" Rufus and Finley are looked after.
Insurer: Nationwide
By: Keifer
Great Experience Quoting Pet Insurance
I had a great experience with quoting pet insurance for my two doggos. Nationwide was easy to provide an indication with and corresponded quickly for additional information that they needed.
Insurer: Nationwide
By: Alayna Dryden
Get Figo
Get Figo! They were transparent, easy-to-reach, and they covered exactly what they said they would
Insurer: Figo
By: Carrie
Hi I have had a great experience talking to Kia getting info for my pets.
Hi, I talked to Kia (EXT 6270), and he was amazing and patient and kind in answering many of my questions with patience and very professional.
Insurer: Nationwide
By: Fatemeh
Professional, Knowledgeable and Polite.
My questions were answered immediately and professionally. The agent was very knowledgeable, polite made and professional.
Insurer: Fetch
By: teeling1993