Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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This insurance is a life saver!
This insurance is certainly a life saver. Trupanion is always there to support me and my dog. Of course there are times that claims will not covered but when they are I have had nothing but 100% complete satisfaction from the staff and this company. Thank you so much.
Insurer: Trupanion
By: Jeanine
Nationwide should be your choice
very easy to file claims. coverage is good.
Insurer: Nationwide
By: Tina
Nationwide eases my mind when it comes to making care decisions for my dog as I don't have to say no due financial concerns.
Knowing that I had this awesome insurance allowed me to have no hesitation in calling the emergency care vet for Sophia's recent visit. She was lethargic, panting, would not eat and could not walk. It gave me great comfort to know that no matter what her diagnosis, I was sure I could afford it with the great support from Nationwide. She was treated and home in a few short hours and back to her old self the next day. I submitted my claim the next day and was funded within a few short days. Thank you, Nationwide.
Insurer: Nationwide
By: Kathy
outstanding turnaround time with payments
Never a hassle. Claims easily submitted and checks come pretty quickly. I recommend Nationwide to anyone with a pet.
Insurer: Nationwide
By: Josie
Excellent Service
Always provides excellent service. Quick claims.
Insurer: Nationwide
By: Michelle
Friendly customer service
I'm happy with their customer service, they are always friendly and happy to answer all my questions. The claim process takes a while, which usually does, but compared to other insurances, they seem to be a little faster, even during this pandemic.
Insurer: ASPCA
By: Carolina
Very satisfied
I appreciate the ease of filing claims through Nationwide’s app. I am so satisfied with how quickly claims are processed.
Insurer: Nationwide
By: Maureen
Easy and promt attention to claims
The filing of my claim was easy and it was processed quickly.
Insurer: Nationwide
By: Janis
nationwide is great
dependable and efficient as always
Insurer: Nationwide
By: joseph
Thank you Nationwide for your wonderful service.
Thank you for making it easier to file a claim via online and for your great, fast service.
Insurer: Nationwide
By: Angie