Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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because trupanion is awesome - always there to help and answer questions
because trupanion is awesome - always there to help and answer questions
Insurer: Trupanion
By:
I find the customer service is excellent.
I find the customer service is excellent. You get a live person right away who is always helpful and knowledgeable.
Insurer: Trupanion
By:
Always so great and easy to deal with!
Always so great and easy to deal with!!
Insurer: Trupanion Canada
By:
Love this company
Always so helpful and fast to refund covered services
Insurer: Trupanion Canada
By:
Awesome
Awesomeness very quick no issues
Insurer: Trupanion Canada
By:
Quality, responsive service.
Clear communication and quick processing.
Insurer: Trupanion Canada
By:
Easy to talk to
Easy to talk to
Insurer: Trupanion Canada
By:
Everyone is so friendly and helpful.
Everyone is so friendly and helpful. You can tell they care about our furry family members
Insurer: Trupanion Canada
By:
excellent service.
excellent service. not on hold long at all. staff speak excellent english and are compassionate about the animal, but just getting the money.
Insurer: Trupanion Canada
By:
Easy Enrollment for a Mom
I found my enrollment experience great. It was very easy and the representative answered all my questions and helped me when needed.
Insurer: Trupanion Canada
By: