Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 06, 2022

because trupanion is awesome - always there to help and answer questions

because trupanion is awesome - always there to help and answer questions

Insurer: Trupanion

By:

Useful
Verified April 06, 2022

I find the customer service is excellent.

I find the customer service is excellent. You get a live person right away who is always helpful and knowledgeable.

Insurer: Trupanion

By:

Useful
Verified April 06, 2022

Always so great and easy to deal with!

Always so great and easy to deal with!!

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

Love this company

Always so helpful and fast to refund covered services

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

Awesome

Awesomeness very quick no issues

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

Quality, responsive service.

Clear communication and quick processing.

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

Easy to talk to

Easy to talk to

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

Everyone is so friendly and helpful.

Everyone is so friendly and helpful. You can tell they care about our furry family members

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

excellent service.

excellent service. not on hold long at all. staff speak excellent english and are compassionate about the animal, but just getting the money.

Insurer: Trupanion Canada

By:

Useful
Verified April 06, 2022

Easy Enrollment for a Mom

I found my enrollment experience great. It was very easy and the representative answered all my questions and helped me when needed.

Insurer: Trupanion Canada

By:

Useful

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