Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Best company ever.
Amazing experience with Trupanion . First claim i have ever had to make with this company. So GLAD i bought it for my girl. Thank you Trupanion for being such a wonderful company.
Insurer: Trupanion Canada
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Because all my questions and concerns were answered and it was an easy process.
Because all my questions and concerns were answered and it was an easy process.
Insurer: Trupanion Canada
By:
Helpful and great coverage
Helpful and great coverage
Insurer: Trupanion Canada
By:
My query was answered and explained and a note made to my file so I wouldn’t have to follow up any further.
My query was answered and explained and a note made to my file so I wouldn’t have to follow up any further.
Insurer: Trupanion Canada
By:
Some reps patient, some not
The first person I spoke to was not very helpful or friendly. When I called a second time, the other person was much more patient and more pleasant.
Insurer: Trupanion Canada
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The process is easy and communication is great.
The process is easy and communication is great. Worth the money for ease of mind.
Insurer: Trupanion Canada
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The representative was very helpful and knowledgeable
The representative was very helpful, and knowledgeable
Insurer: Trupanion Canada
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Highly recommend Trupanion
Trupanion has great coverage and makes the claims process easy and seamless. Overall provides an excellent customer experience.
Insurer: Trupanion Canada
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100% worth it
Very easy and seamless submitting the claim through my vets office.
Insurer: Trupanion Canada
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