Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 23, 2022

Our Dachshund Snickers

Excellent service. And quick

Insurer: Trupanion Canada

By:

Useful
Verified April 23, 2022

I'm satisfied with the support.

I'm satisfied with the support.

Insurer: Trupanion Canada

By:

Useful
Verified April 23, 2022

Prompt service response

Prompt service response

Insurer: Trupanion Canada

By:

Useful
Verified April 23, 2022

First time Trupanion users

Very easy process, and user friendly

Insurer: Trupanion Canada

By:

Useful
Verified April 23, 2022

We are very pleased with Trupanion.

Always good treats us well.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Sophie's Claim

Claim submitting is so easy. Constant communication is appreciated. Fast processing.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Easy Peezy

Excellent and fast service every time I submit a invoice for Buddy.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Best experience I have ever had with an.

Great coverage. Polite staff. Very fair treatment of claims.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Great customer service, and no pressure.

Great plan and good coverage. Easy enrollment and no pressure.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Trupanion is life saver

i never have to doubt if Trupanion will take care of me. they are fast and keep you posted whats going on with your claim. I am glad that there are lot of vet places that honor Trupanion, so they bill Trupanion directly so I only have to worry about my deductible /10% payment. It makes a big difference, when you are dealing with huge bill.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.