Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
Other Categories
Great pet insurance!!
great service. I'm very glad I sought insurance from Trupanion.
Insurer: Trupanion Canada
By:
Bella the beagle
My dog was unfortunately hit by a car 9 months ago, and because of trupanion she’s still by my side. I would have never afforded the 30k bill to rebuild her back hip. From the very first insurance claim it’s always been a breeze. I’m forever grateful for trupanion
Insurer: Trupanion Canada
By:
My issue was resolved immediately and promptly.
My issue was resolved immediately and promptly. Professional and very friendly staff.
Insurer: Trupanion Canada
By:
Excellent Claims Experience
Online claims are processed very quickly and accurately. Trupanion is an insurance company that is a pleasure to deal with.
Insurer: Trupanion Canada
By:
The best pet insurance!
So easy to deal with and very friendly staff!
Insurer: Trupanion Canada
By:
So friendly an caring an very professional.
So friendly an caring an very professional. Even asked how my dog is doing. Even though I never used trupanion an hopefully never have to put a claim in .
Insurer: Trupanion Canada
By:
Stellar customer service and a user friendly web page for accessing your account and information.
Stellar customer service and a user friendly web page for accessing your account and information.
Insurer: Trupanion Canada
By:
Awesome Customer Service
The person i talked to was very helpfull and friendly
Insurer: Trupanion Canada
By:
Peace of mind
Trupanion eased the burden when our pet needed oral surgery. Claims have always been speedy, I have never experienced any delay. I will always recommend Trupanion for peace of mind in caring for a pet.
Insurer: Trupanion Canada
By:
Trupanion has been wonderful throughout my pets life.
Trupanion has been wonderful throughout my pets life. I’m extremely grateful that I had insurance as I have had a very sick dog throughout her life. I wish I didn’t have to use it, but I did and it was there when I needed it. I was never cancelled or questioned with my claims. If there was a dispute they listened and followed through. I never hesitated to take my pet to the Vet.
Insurer: Trupanion Canada
By: