Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Because they were very nice on the phone and were very clear with their responses to my questions.
Because they were very nice on the phone and were very clear with their responses to my questions. I got Trupanion for my dog because I never wanted to be in the position in which I had to put the dog I love so much down because her bill was too high. Having Trupanion has kept me at ease through the years.
Insurer: Trupanion
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As always excellent customer service!
As always excellent customer service! Thank you.
Insurer: Trupanion Canada
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because trupanion people are the best .
because trupanion people are the best .and thank you for your help.
Insurer: Trupanion Canada
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Trupanion is # 1 in pet care and service.
Trupanion is # 1 in pet care and service.
Insurer: Trupanion Canada
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Trupanion is excellent.
Trupanion is excellent. I cannot say enough about the excellent service that you have provided!
Insurer: Trupanion Canada
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Very helpful customer service rep.
Very helpful customer service rep. Clear info about next steps to take
Insurer: Trupanion Canada
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Very helpful kind and caring
Very helpful, kind and caring
Insurer: Trupanion Canada
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No reason not to have pet insurance!
Easy and chat with knowledgeable person answered all questions quickly and professionally.
Insurer: Trupanion
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Everytime I've had to deal with Trupanion whether it be electronically over the phone or in a chat I am always blown away at the level of wonderful customer service.
Everytime I've had to deal with Trupanion, whether it be electronically, over the phone or in a chat I am always blown away at the level of wonderful customer service. Trupanion truly is the best pet insurance out there and I am always recommending it to anyone I know who has a furry loved one.
Insurer: Trupanion
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