Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great Experience
We've been customers of Healthy Paws for 5 years and recently had an issue with our dog that would've cost $5k+. Luckily the decisions were very easy to continue with all necessary procedures knowing a large amount of the cost would be offset by our pet insurance. The claim process is simple and we received reimbursement within a few days. It was an excellent tool to have during an emotional time.
Insurer: Healthy Paws
By: Matt
Because the person was polite abd answered every question
Because the person was polite abd answered every question
Insurer: Trupanion Canada
By: Tanis
Claim
Quick and easy
Insurer: Trupanion Canada
By: Margit
Super easy claim for my sick doggo
Quick easy on-line claim. No fuss and payout was handled quickly too. What more can you want? Enough to think about with a sick doggo, so was glad for the hassle free experience.
Insurer: Trupanion Canada
By: Marc
trupanion jazz
responded fast
Insurer: Trupanion Canada
By: Richard
Your company was amazing how much u cared for my dog jack when he had his surgery yesterday.
Your company was amazing how much u cared for my dog jack when he had his surgery yesterday. How fast u sent the money to vet without your company ??I donât know what I would have done
Insurer: Trupanion Canada
By: Holly
Veryhelpful.
Veryhelpful. Carefully explained what I had to do to file a claim.
Insurer: Trupanion
By: Rochelle
Because she explained the benefits that would apply to my dog Bailey
Because she explained the benefits that would apply to my dog Bailey
Insurer: Trupanion
By: Linda