Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified April 30, 2022

I HAVE ALREADY RECOMMENDED YOU YOUR CUSTOMER SERVICE IS EXCELLENT

I HAVE ALREADY RECOMMENDED YOU YOUR CUSTOMER SERVICE IS EXCELLENT

Insurer: Trupanion Canada

By:

Useful
Verified April 30, 2022

really fast and all the customer service are so helpful and friendly.

really fast and all the customer service are so helpful and friendly.

Insurer: Trupanion Canada

By:

Useful
Verified April 30, 2022

Trust Trupanion ! Excellent Service! ??

Trupanion informed us at every step of the surgery for our Lola: the preassessment, what will be covered and will not be covered, and after the surgery the service was efficient and accurate and the emails from Trupanion were caring and informative.

Insurer: Trupanion Canada

By:

Useful
Verified April 30, 2022

Appreciate your time and help.

Very good service. Thankyou.

Insurer: Trupanion Canada

By:

Useful
Verified April 30, 2022

All of our contacts with Trupanion have been efficient and pleasant.

All of our contacts with Trupanion have been efficient and pleasant.

Insurer: Trupanion

By:

Useful
Verified April 30, 2022

Satisfied Client

Always efficient and customer service a priority.

Insurer: Trupanion

By:

Useful
Verified April 30, 2022

Excellent customer service

Excellent customer service

Insurer: Trupanion

By:

Useful
Verified April 30, 2022

Excellent service.

Excellent service.

Insurer: Trupanion

By:

Useful
Verified April 30, 2022

friendly and helpful

friendly and helpful

Insurer: Trupanion

By:

Useful
Verified April 30, 2022

great customer service

great customer service

Insurer: Trupanion

By:

Useful

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