Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
Other Categories
Thank you for making a difficult time for my pet and myself less stressful
Such fast service. Appreciate all the help trupanion offers
Insurer: Trupanion Canada
By: Crystal
Never have a pet without healthy paws
Healthy Paws saved my pups life. They have been amazing and I recommend them to everyone. It is the best piece of mind when you have pets in your life. I have used other companies and healthy paws is by far the best.
Insurer: Healthy Paws
By: Jen
Very professional and Effective
Very happy how effective and professional you guys are. Thank you very much 😊 ☺️ 🙏
Insurer: Pets Plus Us
By: Pat
Life saver wonderful experience
I do appreciate their staff and there policy
Insurer: ASPCA
By: Deb
Great Service!
I've been using Fetch (formerly GoPetPlan) for over 12 years with my senior pup and have never had a bad experience.
Insurer: Fetch Canada
By: MEH
LOOK NO FURTHER, This Insurance Is THE BEST!!!!
I am so HAPPY I purchased this Insurance from ASPCA. I have had to make MANY claims, unfortunately but they were always quick to process & payout!!! I am on a fixed income & Seriously, this Insurance has been such a BLESSING !!!! It's so easy to do the claim & if you have ANY questions the customer service is the BEST. They are all SWEET, CARING & HAPPY to help. I can't say enough good things about their help & WONDERFUL PERSONALITIES!!! I don't do B.S. reviews, I want you to know you WILL NOT regret choosing ASPCA for dog or cat insurances!!!! They have saved me lots of money. My German Shepherd has had several very expensive medical problems and had I been without this complete coverage insurance, I would be in deep debt today!!!! Veterinarian prices are so high and (just like children) you never know from day to day what accident or injury one will have and you DO NOT want to get caught without insurances!!! I have had my German Shepherd insured thru ASPCA for about 5 and a half years, in that span of time they have only did a SMALL price increase ONCE (It was no biggie)! I cannot say enough GOOD ABOUT THEM!!! I can honestly say you will not regret taking out insurance thru ASPCA!!!! THEY HAVE BEEN THE BEST!!!!
Insurer: ASPCA
By: Deborah
Quick, efficient, as promised
I am dealing with a VERY sick poodle puppy. We've had three visits to the emergency hospital in the past ten days. The prognosis is guarded. Trupanion has come through on all three claims, as promised, handling each one in 48 hours or less. No arguments, no hassle. Retired, on a fixed income, so this is important.
Insurer: Trupanion
By: Jeffrey
Caring
I purchased this Ins several years ago and not once regretted it! They have always come through me my boyz without hesitation. I have 2 young labradoodles which is why I got the coverage and it has paid for itself overtime! The staff is caring, professional and efficient!
Insurer: Healthy Paws
By: Julie
Fast efficient service
My dog Bobby swallowed a small ball. He stopped eating and was vomiting. Took him to 2 vets and they extracted ball endoscopically. When it was all done the total was close to $5000. I put in a claim online and in a few days they paid most of the bill. I am very happy with their fast efficient service!
Insurer: ASPCA
By: Angelo
Easy to work with!
Easy to work with!
Insurer: Trupanion Canada
By: