Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Amazing from start to finish!
I honestly thought there'd be a "catch" when I submitted my claim. How surprised was I when I received my email and text message about the payment covered by our insurance. They are awesome to deal with. My pup was sick April 1st, then it took the vet a couple weeks to get me the information I needed to be able to submit it. I submitted my claim April 28th,and here we are May 1st and everything is settled. Unbelievable! Blew my mind!! Would highly recommend Trupanion, because accidents happen, vet bills can be outrageous and having this money come back to me is a bonus!
Insurer: Trupanion
By: Sheri
Nationwide is the best
I’ve retained Nationwide for the last 4 years for both my dogs and they have been great
Insurer: Nationwide
By: Jeff
LILY AND HER TEETH SURGERY.
MY EXPERIENCE WAS GREAT , LILY OUR COCKER SPANIEL HAD TO GET TEETH EXTRACTIONS AND TRUPANION WAS THERE TO TAKE THE STRESS OUT OF THE SITUATION . VERY FAST AT COVERING EXPENSES , VERY EFFICIENT. GREAT REPOIRE WITH OUR VET , WORKING IN CONCERT. I FELY WE WERE TAKIN CARE OF , SO WE COULD FOCUS ON LILY.
Insurer: Trupanion Canada
By:
Great experience
Awesome customer service !
Insurer: Trupanion
By:
Sign up with Trupanion for peace of mind
It was very professional, informative, and the person was kind and considerate
Insurer: Trupanion
By:
prompt respond and information
prompt respond and information
Insurer: Trupanion
By:
Easy Emrollment!
Representative was awesome!
Insurer: Trupanion
By:
Value of Trupanion pet insurance
Trupanion has always provide a fast response and payments flow directly back to my checking account. Staff have been good at answering my questions on several occasions and seem compassionate about helping clients with their dog health issues.
Insurer: Trupanion
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