Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
Other Categories
Knowledge staff always are available to answer questions and if needed get back promptly.
Knowledge staff always are available to answer questions and if needed get back promptly.
Insurer: Trupanion Canada
By: Shirley/Jim
Fast response; excellent service
Fast response; excellent service
Insurer: Trupanion Canada
By: Karen
Great service!
It was a seamless and pain free experience! Thank you Trupanion :)
Insurer: Trupanion Canada
By: Katerina
Great experience!
Straightforward process with prompt payment and clear explanation of claim outcome.
Insurer: Trupanion Canada
By: Marisa
Great pet insurance!
They are very fast and they let you know every step of the way. Also they are very descriptive on what and why the charges are covered.
Insurer: Trupanion Canada
By: Debra
Trupanion Indursnce is Worth It
Everyone is so helpful and friendly at Trupanion. Thanks so much for everything.
Insurer: Trupanion
By: Marsha
Trupanion saved our dogâs life.
Excellent customer service!! We had an emergency and every minute made a difference. The preapproval process was done very quickly. The woman who worked on our dogâs case was so caring and helpful! I am so very thankful that we had this insurance. Without it, I donât know if we would still have our dog with us.
Insurer: Trupanion
By: Shannon
The absolute best!
I love Trupanion! The people are so friendly and helpfulâ- they certainly seem to care about Hanna and me.... The best part about it, we donât have to worry about Hannaâs health care. We can give her the best of care and not worry about the cost as much as her needs. You guys are awesome!
Insurer: Trupanion
By: Madelynn