Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,238 total


Verified May 20, 2022

Brittany was very helpful and pleasant to deal with.

Brittany was very helpful and pleasant to deal with.

Insurer: Trupanion Canada

By: Morah

Useful
Verified May 20, 2022

They are there for you!

Extremely patient and helpful with all inquiries

Insurer: Trupanion Canada

By: Shelley

Useful
Verified May 20, 2022

Friendly service

Friendly service

Insurer: Trupanion Canada

By: Jennifer

Useful
Verified May 20, 2022

Good service

Good service

Insurer: Trupanion Canada

By: Rudi

Useful
Verified May 20, 2022

awesome company

I had a conversation on the [phone with a lovely lady regarding information I wanted for a possible future claim.

Insurer: Trupanion Canada

By: Karen

Useful
Verified May 20, 2022

I would recommend you guys to all of my friends.

I would recommend you guys to all of my friends.

Insurer: Trupanion Canada

By: Art

Useful
Verified May 20, 2022

Information was straightforward and answered my questions quickly

Information was straightforward and answered my questions quickly

Insurer: Trupanion Canada

By: Tristan

Useful
Verified May 20, 2022

Excellent

Very kind and friendly lady on the phone.

Insurer: Trupanion Canada

By: Colleen

Useful
Verified May 20, 2022

Excellent Service

Aaron was an excellent agent and provided me all the information I needed to make an informed decision,

Insurer: Trupanion

By: Pat

Useful
Verified May 20, 2022

Allison was very friendly very knowledgeable and helped me immediately when I called thank you very much Tru Panion

Allison was very friendly very knowledgeable and helped me immediately when I called thank you very much Tru Panion

Insurer: Trupanion

By: Dorene

Useful

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