Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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Desirra was awesome and got the issue all fixed up within one day even though she said it would probably be 2-5
Desirra was awesome and got the issue all fixed up within one day, even though she said it would probably be 2-5
Insurer: Trupanion Canada
By: Tracy
Fast and efficient
Fast and efficient
Insurer: Trupanion Canada
By: Elaine
Great friendly service
Great friendly service
Insurer: Trupanion Canada
By: Joseph
I have always received excellent service and prompt reimbursements.
I have always received excellent service and prompt reimbursements. The staff expressed compassion when our cat died, which was greatly appreciated.
Insurer: Trupanion Canada
By: Trish
Quick and Efficient Service
Quick response
Insurer: Trupanion Canada
By: Karen
The customer service representative was friendly and caring about our issue.
The customer service representative was friendly and caring about our issue.
Insurer: Trupanion Canada
By: Amelia
Very prompt and compassionate communicat
Very prompt response and very compassionate reps. Took the initial stress levels way down after an accident. Thanks
Insurer: Trupanion Canada
By: Jackie
Olive
Always prompt and easy to understand
Insurer: Trupanion
By: Judy