Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,238 total


Verified May 24, 2022

:)

I gave this rating because it was great service but didn't quite explain if there was different coverage packages.

Insurer: Trupanion Canada

By: Sarah

Useful
Verified May 24, 2022

Quick response courtesy and concern for my dog.

Quick response, courtesy and concern for my dog.

Insurer: Trupanion Canada

By: David

Useful
Verified May 24, 2022

Super easy signup!

Signing up was super easy with no complicated questions. Everything was explained very well.

Insurer: Trupanion Canada

By: Robert

Useful
Verified May 24, 2022

Excellent Service

The customer service team member was excellent.

Insurer: Trupanion Canada

By: Clevis

Useful
Verified May 24, 2022

10/10.

10/10. Trupanions customer service is next to none. They double as quick therapists.

Insurer: Trupanion

By: Taran

Useful
Verified May 24, 2022

Always pay in a tiny manner.

Always pay in a tiny manner. Staff is great to deal with. Very satisfied

Insurer: Trupanion

By: Donna

Useful
Verified May 24, 2022

Great Pet Insurance

Easy and to the point

Insurer: Trupanion

By: Aldo

Useful
Verified May 24, 2022

Easy and affordable

Easy, fast and affordable. Agent was friendly and thoroughly explained the plans.

Insurer: Trupanion

By: Colleen

Useful
Verified May 24, 2022

Happy Pup

Extremely fast and easy to get a direct quote. Love that it was clear what is covered, not making anything confusing! Super easy! Super fast!

Insurer: Trupanion

By: Stacie

Useful
Verified May 24, 2022

Friendly helpful always great to deal with a real person

Friendly, helpful, always great to deal with a real person

Insurer: Trupanion

By: Lisa

Useful

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