Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,003 total
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Great coverage quick reimbursement
I opted for the illness/accident version of Lemonade pet insurance which is kind of like dog catastrophic health insurance. Our black lab Bullet developed melanoma which required some expensive diagnostic tests and procedures. After the initial $250 deductible, Lemonade has paid 80% of the claims. They also have plans that cover more stuff like immunizations but we opted for the accident/ illness plan and are very pleased with the ease of filing a claim using their app, the timeliness in preparing the claim, and the rapid reimbursement. I would highly recommend Lemonade pet insurance
Insurer: Lemonade
By: Linda
Thank you Trupanion
Trupanion always has our back in the care of Archie. Don’t know what we would have done without this amazing plan.
Insurer: Trupanion
By: Pam
As tous mes amie la dame etais très gentille merci
As tous mes amie la dame etais très gentille merci
Insurer: Trupanion Canada
By: Lise
Excellent
Very quick with the claim and awesome service
Insurer: Trupanion Canada
By: Beverly
Great insurance for your love ones
you guys are fair and explain in details so i can understand the final decision, it is easy to understand and i agree with the out come
Insurer: Trupanion Canada
By: Marcel
Just the help we needed
Your team have been our saviours with the last two dogs we had. You helped us with being able to help our pups to the decision and ability to do what we could for them. As far as I am concerned you are the best team to help people do the most for their furry family. God bless you
Insurer: Trupanion Canada
By: Janne
Mom of Louie
I cannot say enough how wonderful Trupanion has been in my experience with my dog having cancer & treatments for over a year. Trupanion is quick to respond and the coverage was phenomenal.
Insurer: Trupanion
By: Karen
The customer service have all been very pleasant and knowledgeable.
The customer service have all been very pleasant and knowledgeable.
Insurer: Trupanion
By: Mary