Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
Other Categories
Always happy with whoever we speak tp
Always happy with whoever we speak tp
Insurer: Trupanion Canada
By: Dan
Very helpful staff
Amanda easy to talk to, explained the Trupanion policy very well, and answered all my questions. She assured me she would be there to help answer any other questions as they came up, so I feel well supported.
Insurer: Trupanion Canada
By: Jane
Awesome pet insurance
Because of good customer service and the offer.
Insurer: Trupanion Canada
By: Ariel
Because they will work with you quickly to resolve your payment difficulty in paying your premium by a certain date and change it to your timetable
Because they will work with you quickly to resolve your payment difficulty in paying your premium by a certain date and change it to your timetable
Insurer: Trupanion Canada
By: Cindy
Milo
Contact person gave me all the information I needed to make an informed decision about pet insurance enrolment.
Insurer: Trupanion Canada
By: Deborah
Drew was clear on what was covered in my insurance.
Drew was clear on what was covered in my insurance. Knowledgeable and pleasant.
Insurer: Trupanion Canada
By: Karen
Simple and easy
Easy online claims process, and process time was efficient and communicated clearly on amount of deductible remaining etc.
Insurer: Trupanion Canada
By: Deanne
Satified new customer
Excellent customer service and coverage
Insurer: Trupanion Canada
By: Mike
Sammy's leg injury.
Excellent staff very helpful
Insurer: Trupanion Canada
By: Penny
Highly recommend!
The associate on the phone was very helpful
Insurer: Trupanion Canada
By: Linda