Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Best pet insurance
So happy I decided to go with Spot Pet Insurance! The process to get a quote was super easy! Their customer service was great for all my first time questions about how pet insurance works! I recommend Spot Pet Insurance to all my friends & family who are pet owners!
Insurer: Spot Canada
By: jeneen
Quick and easy claim process
Claim submission is easy and claims are processed quickly with explanations. Emails received to confirm claims have been submitted, updates along the way as needed, dashboard and claim summary page are so helpful!
Insurer: Trupanion
By: Diana
Extremely helpful and informative.
Extremely helpful and informative.
Insurer: Trupanion
By: Jaime
I have had the best experience with trupanion.
I have had the best experience with trupanion. Everyone is always helpful in answering all our questions.
Insurer: Trupanion
By: Sheryl
The level of service and professionalism received was worth a 10!
The level of service and professionalism received was worth a 10!
Insurer: Trupanion
By: Marija
Compassionate and caring
The woman that I got to talk to when I called in was so polite so nice so sweet so caring and she took her time explaining everything to me I'm happy you have grate workers.
Insurer: Trupanion
By: Thomas
Wonderful customer service
Trupanion assistant who handled my call was excellent.
Insurer: Trupanion
By: Mary
Excellent service and insurance plans
Extremely easy to sign your pet up. Friendly consultants. When I called to ask about certain coverage, the consultant was extremely helpful. Easy to use the App for submitting a claim. Quick result once the claim was submitted.
Insurer: Trupanion Canada
By: Bryanna
Fantastic company! A rarity in insurance
Very easy to enroll reasonable price knowledgeable staff
Insurer: Trupanion Canada
By: Mabel
Catherine was very helpful and knowledgeable
When speaking to Catherine yesterday she was very helpful and knowledgeable..She answered all the questions I had at this time. I appreciate her helpâ¦setting up my little Busters Policy⦠Thank you
Insurer: Furkin
By: Cindy