Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Helpful!
Very quick at getting back to clients. Wish the premiums wouldn't keep going up though!
Insurer: Trupanion
By: Shelley
Friendly and helpful staff
Friendly and helpful staff
Insurer: Trupanion Canada
By: Erminia
The contact person was knowledgeable and polite.
The contact person was knowledgeable and polite.
Insurer: Trupanion Canada
By: Bernadette
Great pet insurance!
The representative was great .. she explained in great details and answered all my questions and many pet insurance don't cover 90 percent.
Insurer: Trupanion Canada
By: Fran
very pleased with the service
very pleased with the service
Insurer: Trupanion Canada
By: Shirley
Always there when I need them.
Always there when I need them. Keeps me updated on any changes.
Insurer: Trupanion
By: Sarah
Because your Customer Service is the best.
Because your Customer Service is the best. The most caring and sympathetic people I know. Thank you for helping take care of my baby over the past 6 years. Appreciate all of you!! I referred many people too.??
Insurer: Trupanion
By: Dawn
Greatest Pet Insurance company!
Absolutely love Trupanion! Have had it for almost 9 years now and never had one complaint! Love you all!
Insurer: Trupanion
By: Rebecca