Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Always been very helpful
Always been very helpful
Insurer: Trupanion Canada
By: Heather
Because she was very helpful
Because she was very helpful
Insurer: Trupanion Canada
By: Eileen
Great experience during a difficult time
Knowing what I was going through with our fur baby. It was such a piece of mind to know how quick and fast Tobyâs insurance company put us at ease. Thank you ????
Insurer: Trupanion Canada
By: Cristina
Quick and easy
My experience so far has been great. Speedy responses and when applicable fast reimbursement.
Insurer: Trupanion Canada
By: Cynthia
Sign up
Very smooth process to sign up
Insurer: Trupanion Canada
By: YIJIE
Claim review
Excellent care and processing of my claim was easy
Insurer: MetLife
By: Abbey
Latest 1 comments
Kori was very pleasant to talk to and made filing a claim easy. She explained everything clearly, and again, she was very helpful and pleasant. I'm glad my husband picked MetLife Pet Insurance!!
Janet was very helpful with all my questions, she and the company actually cares about animals
Janet was very helpful with all the questions I had and there were plenty of them; plus she seemed like she and the company actually care about the animals. Was very thorough, no matter how small or big the question. Clarified lots of questions about all the different insurances available. Appreciated the specific breakdowns and honesty plus kindness.
Insurer: Furkin
By: Trisha
Very happy and will recommend Furkin!
Prompt services! Very happy and will recommend Furkin!
Insurer: Furkin
By: Grace
Super fast claims processing
Easy to use. Super fast processing. Good communication. Hank is happy and healthy now!
Insurer: Furkin
By: Katelyn
Recommandation +++
Excellent service
Insurer: Trupanion Canada
By: Gaetanne