Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified July 16, 2022

sadies experience with trupanion

excellent service,very expedient with reimbursement.

Insurer: Trupanion Canada

By: John

Useful
Verified July 16, 2022

Very helpful and knowledgeable.

Very helpful, and knowledgeable.

Insurer: Trupanion Canada

By: Ashley

Useful
Verified July 16, 2022

Trupanion works!

Always easy! Thanks

Insurer: Trupanion

By: Wendy

Useful
Verified July 16, 2022

Because they are easy to work with and understand how a family members feels when they know their pup needs good medical work

Because they are easy to work with and understand how a family members feels when they know their pup needs good medical work

Insurer: Trupanion

By: Len

Useful
Verified July 16, 2022

Customer service was fast and easy.

Customer service was fast and easy.

Insurer: Trupanion

By: Joe

Useful
Verified July 16, 2022

Trupanion works!

Always easy! Thanks

Insurer: Trupanion

By: Wendy

Useful
Verified July 16, 2022

Because they are easy to work with and understand how a family members feels when they know their pup needs good medical work

Because they are easy to work with and understand how a family members feels when they know their pup needs good medical work

Insurer: Trupanion

By: Len

Useful
Verified July 16, 2022

Customer service was fast and easy.

Customer service was fast and easy.

Insurer: Trupanion

By: Joe

Useful
Verified July 16, 2022

I’ve had this policy on my Bassett Houund now 9 since he was 5 months old.

I’ve had this policy on my Bassett Houund, now 9, since he was 5 months old. This policy is flexible & affordable. They have great customer service.

Insurer: Trupanion

By: Jamie

Useful
Verified July 16, 2022

Happy with Trupanion

I sent claim in and was notified they received it. That always is nice to know on anything you do. Trupanion does a great job on that. Then few days later money in my account.

Insurer: Trupanion

By: Karen

Useful

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