Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
Other Categories
Great fast service for my pup
Fast, great service for my pup!
Insurer: Trupanion
By: Carey
always a positive experience
always a positive experience
Insurer: Trupanion Canada
By: Michael
Glad I have pet insurance
Vet was able to apply claim directly on bill. Made it super easy.
Insurer: Trupanion Canada
By: Kluane
Tried another - there is no other.
We have been with Trupanion for 10+years with our first dog. With our new dog we tried someone else - and there is no comparison. Trupanion is responsive, quick & easy (not a gazillion data entry points), when you need to chat/speak to someone you can, and problem solving is easy ... that's just customer service. Coverage is top notch. Our beloved 'senior' dog never would have made it to the age she's at without the steadiness, reliability, and quick processing of Trupanion!
Insurer: Trupanion Canada
By: Sheryl
10/10
Easy and efficient website
Insurer: Trupanion
By: Raiden
Best insurance
Fast review of claim.
Insurer: Trupanion
By: JoAn
Great fast service for my pup
Fast, great service for my pup!
Insurer: Trupanion
By: Carey
I have never had a problem with my claims.
I have never had a problem with my claims. My animals have a better insurance than I do.
Insurer: Trupanion
By: Margareta