Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Michelle
Both the ladies that assisted me in separate phone calls were incredibly humble and helpful. My claim did not take the expected amount of time and was done in less then 2 weeks. Thank you to all and I am happy to report my (Golden Retriever) Maui is back to his goofy lovable healthy self 🐾
Insurer: Pets Plus Us
By: Michelle
Support
Healthy Paws is a great group to work with and help pets in need. Fast claim handling, diligent follow up and quick responses that allow us as pet owner to care for our pets and not worry about financials
Insurer: Healthy Paws
By: Natalie
All my questions kindly clarified
The sign up process was easy and I had all my questions kindly clarified when I called.
Insurer: Furkin
By: Karine
Adamâs review
In-time response with detailed explanation on the final decision. Thanks!
Insurer: Trupanion Canada
By: Zidong
Trupanion to the rescue.
It's been 3 yrs since my sweetie got sick and they have been there whenever I have needed them with a prompt and kind response. I would not have been able to care for her without them.
Insurer: Trupanion Canada
By: Mary
Everyone is kind and responsive
So far, so great. Everyone is kind and responsive. 5 stars!
Insurer: Furkin
By: Trizana
Incredible insurance
Easiest insurance company every. Fast , great service , incredible coverage.
Insurer: Trupanion Canada
By: Julie
Stress free experience
Easy to deal with. Great coverage. Stress free experience.
Insurer: Trupanion Canada
By: Deanne
Amazing price and services
Excellent service, very clear and friendly. Sophia answered all of our questions and she gave good and honest advice
Insurer: Trupanion Canada
By: Fanny