Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Quality information and services
Excellent services
Insurer: Trupanion Canada
By: Deborah
Nice Company !!!!!!!!!!
Nice representative !!!
Insurer: Trupanion
By: Rada
Questions were answered promptly with knowledgeable information.
Questions were answered promptly, with knowledgeable information.
Insurer: Trupanion
By: Rose
Unsatisfied
I filed a claim 3/9/23 for $132.00 and you all are only paying $7.56 back to me. You said you would pay 90% and that isn't happening so I no longer want this insurance. Your promises to me aren't being kept and I had to do legwork myself. NOT ACCEPTABLE!!!
Insurer: Trupanion
By: Carla
Very helpful with my questions
Signing up was easy and the agent I spoke with to ask questions was very helpful. I'm hopeful that Furkin works just as well when the time comes to make a claim.
Insurer: Furkin
By: Cynthia
So far so good
I am just new to pet insurance but so far so good. Enrolment with Furkin was excellent and the staff answered all my questions and concerns.
Insurer: Furkin
By: Todd
Excellent customer service
Excellent customer service experience.
Insurer: Furkin
By: Jacqui
you guys are easy to talk to LISTEN and really understand how much we care for our pets.
you guys are easy to talk to, LISTEN, and really understand how much we care for our pets. its simple, easy, and no hassle to sign up or call with questions.
Insurer: Trupanion Canada
By: Jessica