Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Best Pet Insurance Best Investment
Healthy Paws is an excellent insurance company that provides reasonable insurance policies and great coverage for our dog Bailey. We have had a policy for our dog since we adopted her (Bailey) in 2016. Unfortunately she has been through 3 surgeries for cancer and HealthyPaws process for filing claims is easy and efficient. HealthyPaws always reaches out after a major procedure and asks how Bailey is recovering. Pricing is reasonable and even as our dog has aged the policy pricing does increase but nothing drastic; always reasonable. I recommend HealthyPaws! Best investment we have made to help us provide for Bailey.
Insurer: Healthy Paws
By: Trisha
Best Pet Insurance
Healthy Paws is so amazing, I honestly don’t even know where to start. First of all, their turnaround time for reimbursements, is amazingly fast, as well as their timing and getting back with me regarding any questions. The responses are also always clear and thorough. The coverage is extremely comprehensive and fairly priced, and even when our dogs have had chronic issues, Healthy Paws has not given us any hassle. Rather, they have contacted us to genuinely check in to see how our dogs are doing and provided links to helpful resources. Their staff has always been friendly and courteous, so it has been such a pleasure to deal with a company like this. Definitely for paws up!!!
Insurer: Healthy Paws
By: Elizabeth
Absolutely the best
In her seven years, my dog has had multiple health issues, many were quite expensive. Healthy paws has paid every claim without any problems. Her medications have all been covered, some lifetime. She just had tplo surgery done by a board certified surgeon, the amount being $4700.00. I submitted the claim on a Friday, and the payment was in my account on Monday. You can’t get any faster than that. Thanks Healthy Paws, you are the best!
Insurer: Healthy Paws
By: Karen
Great customer care
Great customer care
Insurer: Furkin
By: Waly
Because of the friendly employee that helped me
Because of the friendly employee that helped me
Insurer: Trupanion Canada
By: Sandra
Trupanion helps!
Fast claim process, pleased with the ease of it. I have been with Trupanion for over a decade and recommend it to my friends for their pets all the time!
Insurer: Trupanion Canada
By: Shawna
A very happy furry parent
Never have had problem and they are always fair in their decisions thus far.
Insurer: Trupanion Canada
By: Karen
Always courteous and helpful!
Always courteous and helpful!.
Insurer: Trupanion
By: Elizabeth