Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great Customer Service
The rep in the phone was lovely, and the services offered seem great at this point.
Insurer: Trupanion Canada
By: Hayley
Hunter
Thorough and efficient
Insurer: Trupanion
By: Donna
Best customer experience.
Tony was very helpful!
Insurer: Trupanion
By: Alex
Best sales representative
Best service representative I've had to deal with. 1st she listened to what we were looking for for our 3 dogs She gave us the options on our request and no pushing for upselling. We got exactly what we're looking for.
Insurer: Pets Plus Us
By: Bill
Service
Prompt service with quick processing
Insurer: Trupanion Canada
By: Sriram
Great experience!
Friendly,knowledgeable, professional, my questions were answered to my satisfaction, my son also recommended your service.
Insurer: Trupanion Canada
By: Gordon/
Finally a Pet Insurance that makes sense
Because Aaron was fantastic in explaining everything to me
Insurer: Trupanion
By: Elayne
Excellent
Easy to reach. All questions answered. Vet highly recommended.
Insurer: Trupanion
By: LISA